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Agored Cymru Level 2 Diploma in Customer Service
Agored Cymru Lefel 2 Diploma mewn Gwasanaeth Cwsmer

Welsh Government Performance and Curriculum Information
;
This qualification is eligible for use on publicly- funded programmes of learning for learners under the age of 19.

Basic qualification details

Designation
C00/1231/8
No
not set
Agored Cymru
Agored Cymru Lefel 2 Diploma mewn Gwasanaeth Cwsmer
Agored Cymru Level 2 Diploma in Customer Service
Level 2
not set
CVET
Typical Designation / Approval final start date Designation / Approval Certification End Date
-16
16 - 18 31/03/2026 31/03/2029
18+ 31/03/2026 31/03/2029
Specific Purpose (not applicable)
15. Business, administration and law
15.4 Marketing and sales
English-Welsh
Fully available in Welsh

Key dates

01/04/2018
31/03/2026
31/03/2029
30/09/2034

Additional qualification details

Level 3
CVET
Multiple choice examination
450
275
45
C. Prepare for employment
C1. Prepare for employment in a broad occupational area
Pass
https://agored.cymru/Qualification-Guide/84
Yes
FR04302
No
not set
not set
not set
Available to learners
06/11/2021
not set